Employees know what their customer wants BEFORE they provide it. Sadly, this isn’t always the case with entrepreneurs.
- Entrepreneurs don’t always ask the questions.
- Entrepreneurs don’t always do the research.
- Entrepreneurs don’t always know what their customer wants.
Instead, entrepreneurs can lose trying to predict what their customer wants (or will want). Employees don’t usually predict.
Employees know what their customer – their employer – wants BEFORE providing it.
